While others write bullshit-filled press-releases, Elon Musk tells you exactly what he’s planning, in plain language. Here’s what you can learn from Musk: write directly to the reader, be clear, be organized, and be engaging. Elon Musk’s Master Plan, Part Deux Yesterday, Elon Musk posted “Master Plan, Part Deux” on the Tesla site. It begins like this:…
Business writing has only one purpose: to create a change in the reader. If your writing creates no change in the reader, it has failed. This is different from other forms of writing. The purpose of fiction is to entertain. The purpose of media is to get you to read as much and as long as…
Authors and books don’t compete. Instead, they support each other. I wonder why that doesn’t happen in more places? I noticed this as soon as I became an author. The other authors welcomed me as a friend who’d joined a club; we’d all shared a similar experience. Authors blurb each others’ books, even (or especially) if they…
Facebook determines which of your posts get through to your friends. Your emails, on the other hand, all go through. But what if they didn’t? You’d have to write email to make it clearer, more compelling, more engaging. And that’s what you ought to be doing anyway. While Facebook’s algorithm is mysterious and ever-changing, we know…
Executive summaries are crucial for long documents. Keep them spicy and write them early, late, and often. Dear Dr. Wobs: I suspect Executive Summaries became a thing mainly to compensate for bad writing. Do you prefer to write the Summary first, or after writing the rest of the document? And if the Executive Summary is good,…
Customer knowledge is the most valuable business commodity in our future. Facebook already knows your heart, Google your intentions, and Amazon your purse. With LinkedIn, Microsoft will know your brain. You don’t get a say in the matter. Why did Microsoft agree to buy LinkedIn for $26 billion? If you listen to their CEOs, Satya Nadella and Jeff…
Yesterday, Tribune Publishing, purveyor of news since 1847, changed its name to “tronc” (short for “Tribune Online Content.”) It’s now a “content curation and monetization company” — a company that makes money from content, what we used to call a media company. Today, I deconstruct the rest of its attempt to use techno-drivel to misdirect our attention from its…
When I teach writing, people always ask me “What about SEO?” (That’s “search engine optimization”). If you’re thinking about SEO, please stop, because you should be out to maximize readers, not traffic. Don’t even think about SEO until your writing is nearly done. What is SEO? According to the experts at Search Engine Land: SEO…
In today’s “Ask Dr. Wobs” question, I address what’s wrong with meaningless-but-true superlatives and how to talk people out of them. Dear Dr. Wobs: My boss wants to promote in a news release that one of our products is the fastest-growing product in its category in our industry. I really think it’s empty corporate speak…