The Boston Globe has managed to survive the inescapable digital transformation of the world, only to destroy itself in spectacularly shortsighted analog fashion. Like all media, the Globe faces digital disruption. But from the innovative launch of Boston.com in 1995 to the responsive-design works-on-all-devices site of today, its digital steps have been clever and effective. The paper’s…
The fantasy world of merger announcements bears no resemblance to the reality of mergers. Michael Dell’s post about the Dell-EMC merger is a fine example. Why do companies merge? There’s always language about “complementary skills and assets,” but that’s always bullshit. There is always language about “serving customers better” but that is also bullshit. Companies merge for…
If you want a great book launch, your focus after completing the manuscript should be on promotion and relationships. Great books sell, but they don’t sell themselves. The traditional publishing process has three stages. In the first stage, you create a proposal and pitch the book to publishers. In the second stage, you complete your research and…
Too much of what I read, masquerading as analysis, is just polemics. That’s a shame, because polemics generates more heat than light. Basically, there are two ways of arguing. When you argue polemically, you start with a position. For example, you may start with the idea that social media marketing is effective, or that gun…
Chipotle Mexican Grill’s CEO Steve Ells is “deeply sorry” after 141 of his customers in Boston College contracted Norovirus. This comes in the wake of virus outbreaks in nine other states over the past year. The restaurant chain has deployed a team of copywriters to solve the problem. Their efforts on the company’s website gave me a stomachache….
While I don’t believe Donald Trump will win the upcoming election, he has changed American political marketing forever. Successful politicians like Ronald Reagan, Bill Clinton, and Barack Obama all changed the rules of the game. Trump’s innovative political brand will change how politicians market themselves. Put aside your perspective on the morality of his positions and analyze…
I got a PR pitch last week that I liked. The site they pitched me on is as clear and punchy as the pitch they sent. It’s proof of my maxim that short, clear writing stands out. The site is called Finimize. Here’s the pitch they sent me: Hi – I noticed your blog post on…
One company has proven itself up to the task of indiscriminately bombarding me with irrelevant and really awful press releases — Meltwater Press. Today, I ridicule them and their credulous clients. I’ve been conducting a science experiment. When I started this blog, I also created a new email address. I never use it to sign up for…
If you are an author, you need to promote yourself on social media. There ought to be a manual on how to do that, and now there is. It’s Chris Syme’s book “SMART Social Media for Authors,” and at $3.99 for the Kindle edition, you really ought to get a copy. This is the book…