Too much of what I read, masquerading as analysis, is just polemics. That’s a shame, because polemics generates more heat than light. Basically, there are two ways of arguing. When you argue polemically, you start with a position. For example, you may start with the idea that social media marketing is effective, or that gun…
Chipotle Mexican Grill’s CEO Steve Ells is “deeply sorry” after 141 of his customers in Boston College contracted Norovirus. This comes in the wake of virus outbreaks in nine other states over the past year. The restaurant chain has deployed a team of copywriters to solve the problem. Their efforts on the company’s website gave me a stomachache….
While I don’t believe Donald Trump will win the upcoming election, he has changed American political marketing forever. Successful politicians like Ronald Reagan, Bill Clinton, and Barack Obama all changed the rules of the game. Trump’s innovative political brand will change how politicians market themselves. Put aside your perspective on the morality of his positions and analyze…
I got a PR pitch last week that I liked. The site they pitched me on is as clear and punchy as the pitch they sent. It’s proof of my maxim that short, clear writing stands out. The site is called Finimize. Here’s the pitch they sent me: Hi – I noticed your blog post on…
One company has proven itself up to the task of indiscriminately bombarding me with irrelevant and really awful press releases — Meltwater Press. Today, I ridicule them and their credulous clients. I’ve been conducting a science experiment. When I started this blog, I also created a new email address. I never use it to sign up for…
If you are an author, you need to promote yourself on social media. There ought to be a manual on how to do that, and now there is. It’s Chris Syme’s book “SMART Social Media for Authors,” and at $3.99 for the Kindle edition, you really ought to get a copy. This is the book…
It’s better to excite a whole bunch of people and piss off a few, rather than trying to be nice to everyone. I have proof. I want to thank my friends at WriterAccess for finding that proof. I had agreed to do a Webinar for their audience of freelance writers and the people who hire…
As an analyst, I told stories about complex technology, but I learned to tell them simply. When you’re trying to get your point across, that’s essential. One night in 1999 I was giving my three-year-old a bath. My kid was bright, good with language, and, like Dad, a bit of a smartass. And like many three-year-olds…
Shel Israel wrote a followup to his book with Robert Scoble, The Age of Context. Lethal Generosity: Contextual Technology & The Competitive Edge explains what companies need to do now that everything in the world is getting smarter. You really should read it. Shel and I have been on parallel paths for about eight years. He…