Today, I’ll share some insight into how I do outreach to influencers . . . and the power and courtesy of the answer “No.” I am going to reveal how I’m doing publicity and how it feels. I’m doing most of my own publicity outreach for the new book. The publisher has a list, but…
Mylan and its CEO Heather Bresch are under fire. It raised the price of its EpiPen product — an essential protection for people with life threatening allergies — by a factor of five in the last eight years. Mylan’s statement defending itself clarifies what it’s doing — providing rebates — but evades the main issue of…
AirBnB CEO Brian Chesky’s latest post responds to accusations from last December that its hosts discriminate based on race. Chesky’s post reads as sincere because of the low density of weasel words, even though he starts off with a huge faux pas. AirBnB’s first response AirBnB first responded to this issue on its blog in May. David…
While others write bullshit-filled press-releases, Elon Musk tells you exactly what he’s planning, in plain language. Here’s what you can learn from Musk: write directly to the reader, be clear, be organized, and be engaging. Elon Musk’s Master Plan, Part Deux Yesterday, Elon Musk posted “Master Plan, Part Deux” on the Tesla site. It begins like this:…
Business writing has only one purpose: to create a change in the reader. If your writing creates no change in the reader, it has failed. This is different from other forms of writing. The purpose of fiction is to entertain. The purpose of media is to get you to read as much and as long as…
Authors and books don’t compete. Instead, they support each other. I wonder why that doesn’t happen in more places? I noticed this as soon as I became an author. The other authors welcomed me as a friend who’d joined a club; we’d all shared a similar experience. Authors blurb each others’ books, even (or especially) if they…
Facebook determines which of your posts get through to your friends. Your emails, on the other hand, all go through. But what if they didn’t? You’d have to write email to make it clearer, more compelling, more engaging. And that’s what you ought to be doing anyway. While Facebook’s algorithm is mysterious and ever-changing, we know…
Executive summaries are crucial for long documents. Keep them spicy and write them early, late, and often. Dear Dr. Wobs: I suspect Executive Summaries became a thing mainly to compensate for bad writing. Do you prefer to write the Summary first, or after writing the rest of the document? And if the Executive Summary is good,…
Customer knowledge is the most valuable business commodity in our future. Facebook already knows your heart, Google your intentions, and Amazon your purse. With LinkedIn, Microsoft will know your brain. You don’t get a say in the matter. Why did Microsoft agree to buy LinkedIn for $26 billion? If you listen to their CEOs, Satya Nadella and Jeff…