Reflections

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    On praise

    We live in a world where I tend to view anyone who approaches me with compliments skeptically. All too often, what follows “I think you were great” is some sort of spammy appeal to get something from me or get me to buy something. It’s a horrifying world that we live in where even something…

  • Submit

    Do you ever feel a twinge of regret before you click on that button at the bottom a web form that says “Submit”? When I tap on it, I feel as if I am finalizing my submission to a machine. “Submit,” it says, “Give up your agency, and you will be rewarded.” We are all…

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    Forrester forever

    Ten years after leaving Forrester Research, I got a chance to reflect on what it did for my career at the Forrester reunion, which took place yesterday evening. The reunion took place in Boston and was organized by several Forrester alumni who left the company years ago. George Colony, Forrester founder and CEO, also participated….

  • Peace on earth

    Peace on earth. Goodwill towards men (and women). This includes people who are not just like you — people who don’t look like you, people who disagree with you, even people whose idea of what they’d like to see are at odds with what you’d want to see. Peace on earth and goodwill towards men…

  • Inefficient

    Experts often share advice that equates to “Do as I do.” But I don’t recommend you work as I do. The way I work works for me, but it’s massively inefficient. It won’t work for you. How an inefficient artist works Here are some things I do. Copy at your own risk. This is a…

  • Thank you, Rob Reiner

    Some movies are iconic experiences. They leave an indelible mark on culture. The Princess Bride (“My name is Inigo Montoya. You killed my father. Prepare to die.”) A Few Good Men (“You can’t handle the truth!”) When Harry Met Sally (“I’ll have what she’s having.”) This Is Spinal Tap (“The numbers all go to eleven.”)…

  • Victims of disruption

    Technology disruption is practically a cult in Silicon Valley. Here’s one definition: Technology disruption occurs when a new approach changes the basis of competition in an industry. It triggers a discontinuity: established architectures, competencies, and business models become misaligned with what customers now value. Incumbents struggle to adapt, and the upstart ultimately reshapes or replaces…