I’m launching a new joint venture today. It’s called Writing Without Slop. My partner is the renowned writing center expert Jessica Weber Metzenroth, Ph.D. Together, we will build tools and content to help organizations and their workers to write more effectively in the age of AI. This is our manifesto. If you support us, add…
Yesterday, Meta CEO Mark Zuckerberg released a 6,500-word statement titled “The Future is for Everyone: The Path to a Positive AI Future.” It is hopeful and utopian. I don’t believe it. After you read this, I expect you will be suspicious as well. There are two historical principles here that you should be aware of….
Companies abuse their customers’ trust all the time. Sometimes they get caught. When they do, their apologies are usually defensive and hollow. Not HubSpot. It behaved a lot better. But it still failed to fully acknowledge who it hurt and why. What HubSpot did wrong Last week, HubSpot attempted to enhance its service for all…
Most of my clients are individuals. They want to be more visible and have more influence. They hire me to ghostwrite or edit their business or idea books. A few of my clients are companies. They want to publish a book by the CEO of their organization, about the ideas that their organization wants to…
Newsletter 154. One thing gets the most of our people in the workplace: a commitment to those around them. Plus, how the government is holding science back, AI embraces our romanic word fetish, three people to follow and three books to read. Team > talent I’ve worked for a lot of companies. I’ve put in…
Bill Winters, the CEO of global bank Standard Chartered, explained that his organization was cutting 7,000 jobs. “It’s not cost-cutting,” he said. “It’s replacing in some cases lower-value human capital with the financial capital and the investment capital we’re putting in.” Winters suggested AI was driving some of the efficiencies he was seeking. Saying the…
AI is about to reshape the work of those who make decisions, with a big impact and the rest of the workforce that acts on those decisions. Why? Because it will generate a flood of suspect “insight” that will overwhelm decision-makers. Reports and analysis fuel decisions The fuel that drives all rational corporate decision-making is…
The Red Sox fired their manager Alex Cora and a bunch of his coaches this weekend. Cora had previously won a World Series with the Red Sox in his first year as manager, but the firings happened after the team started this year with a losing record of 11 wins and 17 losses. This is…
Imagine a company that has successfully integrated AI into its workflows. It will include these kinds of workers: The QC challenge All the other types of workers exist in today’s companies. They’ll need to learn new skills, but managers are manager, engineers are engineers, and implementors are the rank and file that get work done…