You need to get help from someone who doesn’t know you. You’ve got their email address, but you just sit there staring at the blinking cursor. What will get the right response? Show respect, then tell the truth. Take the time to do the cold email right. Be short and to-the-point. Build the email step by step….
I recently did a Skype interview with Paul Gillin and Eric Schwartzman, the coauthors of Social Marketing to the Business Customer and proprietors of the B2B branch of the outstanding podcast For Immediate Release. Paul and Eric gave me a chance to talk about what I’m passionate about: the lack of candor in most business communication, how…
Effective writing creates a change in the reader. Whether you’re writing an email, a blog post, or a strategy document, four elements determine your success: Reader, Objective, Action, and iMpression. I use the (slightly skewed) acronym ROAM to keep all four in mind as I write. Readers: Who is the audience? Before writing anything, visualize your readers….
Holy cow. A phone company bought the original Internet content company. This has to have some broader significance. Look in the obligatory press release and you find . . . nothing. Except for some indigestible chunks of verbiage (thanks to Barak Kassar for pointing this out): . . . the combination of Verizon and AOL creates a…
Here’s what I learned when last Monday’s writing tips post went viral: smart people stick to their goals in the middle of a viral storm. I’ll tell you what happened, what it felt like, and what I learned. Let’s start with what I’m trying to do here. When I started this blog, my goals were, in order of importance:…
Everybody Writes by Ann Handley is a spectacularly useful book about writing, organized into 74 bite-sized chunks. Ann and I look at the world through the same eyes, and we are fighting the same fight — to help you express yourself more clearly. Here’s my interview with her: Why a book on writing now? There are so…
Why are you still doing press releases? And why are they so awful? In 20 years as an analyst, I received 10,000 press releases. I acted on four of them. But PR pros still craft releases and send them to wire services to clutter up everybody’s inboxes. They’re not just poorly read but poorly written, like this delete-provoking…
All day long we read on our various screens. This has vastly increased the demand for content, which comes to us through many channels. But those who create it have forgotten what good writing is. Think back to the world of 1980. The average consumer or businessperson at that time had no email, and there was no Internet. What…
If you like sausages, don’t ask how they’re made. But I’m happy to explain how waffles are made, including this piece about CIOs from the Wall Street Journal, titled “CIOs Redefining Role to Fuel Integration, Innovation.” VMware, the technology company, wants to impress CIOs. CIOs read articles in the Wall Street Journal‘s “CIO Journal” section. But…