When independent analyst Zeus Kerravala wrote up his own analysis of a Gartner “Magic Quadrant” review of vendors offering Contact Center as a Service (CCaaS), Gartner insisted that his use of their graphic was a copyright violation. He ended up taking down the post. But the case raises an interesting question: can subscription-based research companies…
The legal future of OpenAI’s ChatGPT and nearly every other large language model (LLM) depends on one question: when a large language model “reads” and “learns” from copyrighted content, is that action protected by the Fair Use provisions of copyright law? Vendors of LLMs insist that training their products on the open web is no…
Copyright law is vague on the concept of fair use. Basically, you can use a little bit of somebody else’s content for free, but not too much. The legal test is very vague. To simplify it for you, here’s a rule of thumb. Fair use is when I use your content. A copyright violation is…
In response to the global pandemic, the Internet Archive is making 1.4 million books available for free until June 30, or until the end of our “national emergency.” Sounds great. Unless you’re an author, in which case this is simple smash-and-grab raid on your copyright. Let’s get a few facts straight here. First off, many…
If you publish content, online or off, you are a publisher. I am an author. I will cite your content and quote what you said. That’s how it works, regardless of any imaginary restrictions you think up. Call it the fundamental principle of content. Every content marketer should know this. Maybe you published a blog…
You can write about and extend other people’s ideas. You can come up with your own, independently. But even if you think you thought of it, you’re better off checking first. Because ripoff artists are the worst. This week, Amy Chua is publishing a new book, called Political Tribes. Here’s the cover, along with the…