If you like sausages, don’t ask how they’re made. But I’m happy to explain how waffles are made, including this piece about CIOs from the Wall Street Journal, titled “CIOs Redefining Role to Fuel Integration, Innovation.” VMware, the technology company, wants to impress CIOs. CIOs read articles in the Wall Street Journal‘s “CIO Journal” section. But…
Since there’s so little actual campaign news, we now get meta-analysis of trivia. Meta-trivia tastes flat, has zero calories and no nutrients, and leaves a sour aftertaste. Flavors of campaign news, non-news, and meta-news: Actual campaign news. Positions that might influence your vote. For example, Hillary Clinton’s position on the Iran negotiations. Extremely rare at…
Liars lie. Bullshitters prattle on heedless of whether or not they lie. That’s what I learned from the only philosophical treatise ever published on bullshit. In 1986, the philosopher Harry G Frankfurt wrote an essay titled “On Bullshit.” In 2005 he published it as a very small book. On Bullshit, Princeton University Press edition, became a New…
by Josh Bernoff Once there was a man named Ray who was the CEO of a company that made helicopters. In his youth he had been an avid pilot. Soon after, he started the company with a few friends. Over time, Ray’s Helicopter, as the company was known, grew rapidly to command an impressive share of the…
Hiring is hard enough. If your job description says “we’re full of bullshit,” you’ll attract bullshitters and repel genuine human beings. Here’s the gist of my advice: write shorter and speak directly to applicants. If you want to see how not to do that, check out a job description Johnson & Johnson has posted (hat-tip to the brilliant…
For 20 years, I did the same thing, mostly. I was a technology analyst at Forrester Research from 1995 until last month. If you do one thing for a long time, you should learn from it. My job at Forrester molded my ways of thinking more than anything else I’ve done (save becoming a parent). Perhaps…
Harry Truman supposedly longed for a one-handed economist. As he pointed out, “All my economists say, ‘on the one hand . . . on the other . . .’ ” When the title of an article is a rhetorical question, I long for a one-handed reporter. I know there’s a real issue here. When a reporter…
Do your customers know who your company is? Do you? After my critique of Inovalon’s impenetrable “Who We Are” page, I began to wonder about purpose statements. My hypothesis is that companies with powerful, clear, differentiated statements about who they are have more effective employee teamwork and strong brands. Note that I don’t say that the statement causes…
I need your help. Withoutbullshit.com needs fuel. I know you’re drowning in crappy stuff. I want to help. My post rewriting Inovalon’s “Who We Are” page was very popular. But I need more. Feed me! And I can keep things confidential. Send me: The email you got from your managers or HR department. The pitch…