Mark Zuckerberg’s delusions regarding fake news on Facebook
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Mark Zuckerberg’s delusions regarding fake news on Facebook

Mark Zuckerberg defended Facebook this weekend regarding the role of fake news in the election. It’s way worse than he says, and he has a lot of work to do to fix it. Ignorance is the biggest problem in our democracy, and Facebook is making it worse. First, let me ask you: was your news…

Post-election, Microsoft’s Brad Smith shows tech CEOs how to lead
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Post-election, Microsoft’s Brad Smith shows tech CEOs how to lead

What’s a leader to do in the wake of a divisive election? For Silicon Valley CEOs from Apple, eBay, Facebook, and LinkedIn, the answer is smile, give us a all a hug, and tell people to get back to work. But Microsoft’s President Brad Smith showed us how a leader ought to lead in a crisis. This election is…

Strange potential consequences of a Donald Trump presidency

Strange potential consequences of a Donald Trump presidency

I have consistently criticized — and ridiculed — Donald Trump. Now he will be president. Stop crying or cheering for a minute, and consider what might happen next. I have. Like a true analyst, I put emotion aside and make some sober predictions. At the heart of this analysis: Donald Trump is no Republican, and owes nobody anything….

The Slack letter to Microsoft is built on meaningless platitudes
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The Slack letter to Microsoft is built on meaningless platitudes

Slack wrote an open letter to Microsoft, ostensibly welcoming it to the market for workplace collaboration systems. It’s a weird hunk of prose, direct and honest on the surface, but fundamentally insincere. The choice to publish this letter — and to fill it with platitudes — makes me question the judgment of the company. Here’s what happened….

Responding to objections to “Writing Without Bullshit”

Responding to objections to “Writing Without Bullshit”

A lot of people think my writing advice is wrong. When you apply the principles in my book at work, you’re going to encounter resistance, because the way I teach writing is not conventional. Here’s a set of objections and counterarguments for when people tell you you’re doing it wrong. Business writing has worked fine for many…