Having trouble thinking straight? Try thinking for more than 45 seconds at a time. That’s a lesson from of one of my favorite stories of all time, Kurt Vonnegut, Jr.’s “Harrison Bergeron.” Vonnegut describes a dystopic future in which “everybody was finally equal.” If you happened to have some unusual quality, such as beauty or a…
When you’re listening to a good speech, your mind is engaged. The speech ends and the audience claps. Now raise your hand and ask the first question. I first learned this on December 7, 1995. The buzz around Web browsers had become deafening. My Forrester colleagues felt the browser was a threat to Windows and the desktop (and…
Business writers are boring. It’s tedious to read their email, Web sites, and white papers. Standing out from this grey background just takes a little color, and it will boost, not harm, your professional reputation. Boring text is not only dull to read, it’s dreary to write. Your readers are seeking information, but you’ve still got a responsibility…
Use fewer words. If there is one thing you learn from me, learn that. I’ll show you how. If you’re in business, people read what you write on a screen. Their inbox is filled with crap. You’ve got to get them hooked quickly, deliver your message, and then let them get on with their day….
If you want to publish a non-fiction book, don’t start by writing it. Start by writing a proposal. Tell the editor at a publishing house what’s in it and why it will sell. If you can’t do this, you’ll never be able to write (or sell) a book. Nobody writes a book first and then…
I’ve cured many writers of the passive habit. I can cure you, too. All it takes is the 5 R’s: recognize, raise awareness, reconsider, rewrite, and retrain. Think of this process the way you’d think of changing your diet. Let’s say you want to cut down on sugar. First you need to recognize why sugar is a…
We’re coming up on 100 years since William Strunk, Jr. told us to avoid the passive voice. What’s the big deal? Simply put: it makes the reader work harder. It hides the “who” in sentences, plunging the reader into a mysterious world in which things happen without actors or causes. Creepy! I’ll illustrate five common passive-voice…
Ideas just happen. Or do they? As I’ve set myself ambitious goals for content, I need a process that generates ideas reliably. It fascinates me how my process requires both structure and randomness to work. I honed these techniques as SVP of idea development for Forrester Research, and now I use them constantly. Perhaps you…
I’ve run a little experiment on this blog in the last three months. I’ve attempted to start every post with around 50 words that would draw you in. It’s working. In my view the title and first few sentences of a blog post should: Intrigue the reader. Promise what’s coming, accurately. Incorporate a clever or counterintuitive…