Explaining digital disruption to three-year-olds
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Explaining digital disruption to three-year-olds

As an analyst, I told stories about complex technology, but I learned to tell them simply. When you’re trying to get your point across, that’s essential. One night in 1999 I was giving my three-year-old a bath. My kid was bright, good with language, and, like Dad, a bit of a smartass. And like many three-year-olds…

Donald Trump, memes, and the dangers of post-factual politics
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Donald Trump, memes, and the dangers of post-factual politics

In 1998, Donald Trump told People Magazine “If I were to run, I’d run as a Republican. They’re the dumbest group of voters in the country.” That’s the meme, accompanied by the graphic at right. Rosemary Olsen posted it on Facebook and said “I fact checked this. It’s true.” 14,901 people shared it. And it’s completely false….

Those polls you’re reading? They’re bullshit.
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Those polls you’re reading? They’re bullshit.

I’m sick of people treating presidential poll numbers as if they are facts. They’ve got no connection to the upcoming election. Drawing precise conclusions from a sample of 450 likely voters a year before the election is bullshit. Look, I’m no newcomer to consumer surveys. I spent 18 years launching and working with Forrester’s broad…

Arrogance, confidence, and the four kinds of experts
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Arrogance, confidence, and the four kinds of experts

When it comes to experts, there’s a fine line between confidence and arrogance. I’ve spent plenty of time on both sides of that line. I’ll share my insights about the types of experts and how to get the most out of them. All experts have confidence, but confidence itself is complex. Some people have confidence in…

Twitter’s Moments reduce social media to a dusty museum display

Twitter’s Moments reduce social media to a dusty museum display

Twitter debuted its new feature “Moments” yesterday. Is this the feature the company needs to recharge growth and get people interacting? No, it isn’t. Moments are curated collections of Tweets around news events, like the Yankees losing to the Astros or the  grandmother who won $310 million on Powerball. A lightning bolt icon at the bottom center…

The strandbeest as a metaphor for our role in machine evolution
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The strandbeest as a metaphor for our role in machine evolution

Theo Jansen’s “strandbeest” creatures captured my imagination. If you like these eldritch and fascinating machines you can copy his plans and make one yourself. Which makes me wonder: are we creating them, or serving them? Theo Jansen is an inventive Dutch artist who builds creatures called strandbeests (calling them “kinetic sculptures” doesn’t do them justice) out…