What we say, and what we actually mean, about the Paris attacks
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What we say, and what we actually mean, about the Paris attacks

I am strongly, deeply, and clearly opposed to the terrorist attacks in Paris. Sounds strangely flat, doesn’t it? Why state what everyone knows? Shouldn’t I be writing about thoughts and prayers, or the causes of terrorism, or vengeance, or something? As I watched the flood of messages on social media this weekend, I became fascinated by…

BenBella CEO Glenn Yeffeth on the future of publishing

BenBella CEO Glenn Yeffeth on the future of publishing

BenBella Books occupies a unique position in the publishing business. Rather than pay high advances, BenBella offers a collaborative process with more upside for the author. It’s an attractive alternative to the publishing options I’ve showcased before. Here’s an interview with BenBella’s CEO and publisher, Glenn Yeffeth. What sets BenBella Books apart from other publishers? BenBella…

Happy passengers matter, even if an airline study couldn’t prove it

Happy passengers matter, even if an airline study couldn’t prove it

An International Air Transport Association study was unable to find a connection between passenger “happiness” and airline profitability. But that’s boring. So the travel news site Skift reported it as if happy passengers don’t matter. The lack of a finding, like a vacuum, sucked up the truth. Skift’s article, by Marisa Garcia, was titled “IATA Study Finds You…

46% of CNBC’s debate questions were weak or awful
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46% of CNBC’s debate questions were weak or awful

The Republican National Committee suspended its relationship with NBC News, alleging bias and disrespect in the recent debate on CNBC. My analysis shows that only 54% of the questions were about legitimate policy issues. So the RNC has a point. Debates featuring a scrum of ten people are a poor way to judge candidates; they mostly show the candidates’…

Lessons from picking a “Writing Without Bullshit” publisher
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Lessons from picking a “Writing Without Bullshit” publisher

I spent the last month pitching publishers. I spent Monday biting my nails and weighing offers. Today I announce the results and share what I’ve learned. HarperBusiness will publish Writing Without Bullshit in September 2016. My editor will be the estimable Hollis Heimbouch, who in an ironic twist was the editor in charge of acquiring Groundswell for Harvard Business…

Meat porn
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Meat porn

It’s a bad week for meat. The UN World Health Organization says red meat causes cancer. And a study found that 2% of hot dogs contain human DNA. Yuck! These sensational stories demand a stock photo. Hmm. Should we feature a photo of the UN, of colorectal cancer, or of meat? Guess what the editors…

The whole truth about The New York Times – Amazon feud
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The whole truth about The New York Times – Amazon feud

Two months after The New York Times‘ devastating takedown of Amazon’s culture, Amazon fired back. Where’s the whole truth here? There is none. Because by definition, stories always leave out more than they include. As briefly as possible, here’s what happened. On August 15, the Times wrote about Amazon’s “bruising workplace.” Jeff Bezos emailed his employees a non-denial…

The Boston Globe’s oversimplified analysis of candidate speech
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The Boston Globe’s oversimplified analysis of candidate speech

In a front-page article, the Boston Globe sneers at Donald Trump for speaking at a fourth-grade level. They imply that simplicity is equivalent to stupidity. In fact, a bias toward complexity — the same bias inherent in this article — is what has given us a world pervaded by bullshit. The Globe ran the candidates’ speeches…