James Comey’s loud, empty shouts of ignorance on Clinton’s email
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James Comey’s loud, empty shouts of ignorance on Clinton’s email

FBI director James Comey has now dominated election news with his letters to Congress and to his staff about new developments in the Hillary Clinton email investigation. But the letters are the political equivalent of a rice cake: crunchy, but with no actual nutritional content. First, the sordid background. The FBI is investigating former Congressman Anthony…

The Las Vegas Review-Journal’s florid endorsement of Donald Trump
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The Las Vegas Review-Journal’s florid endorsement of Donald Trump

The Las Vegas Review-Journal — owned by the politically active casino owner Sheldon Adelson — just became the first major newspaper to endorse Donald Trump. Endorsements are supposed to be biased, but the more over-the-top they are, the less persuasive they are. This endorsement is so full of florid language that it strains credulity. To understand…

The clear and direct version of the Wikileaks-Ecuador takedown
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The clear and direct version of the Wikileaks-Ecuador takedown

Can a diplomat tell the plain truth? Today’s I deconstruct Ecuador’s statement about cutting off Wikileaks founder Julian Assange’s internet access. It’s clear enough, for a diplomatic communiqué, but it’s fun to fantasize about what the diplomats actually said to Assange. Here’s a quick summary of the backstory. In 2010, prosecutors in Sweden charged Julian Assange with rape and…

The New York Times’ boldly effective response to Trump’s libel threats
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The New York Times’ boldly effective response to Trump’s libel threats

The New York Times published an article about Trump sexually assaulting two women. Trump threatened to sue for libel. The letter that the Times‘ lawyer sent in response really hits you smack on the forehead, because it’s so different from anything else you read in the paper. I’ll analyze. There are three kinds of things you…

How health insurance instructions and forms made me sick
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How health insurance instructions and forms made me sick

Instructions are tricky. You need to be clear and brief, write directly to the user, and most importantly, make sure that the instructions match reality. Based on my experience with health insurance, this a prescription that Blue Cross Blue Shield of Massachusetts needs, stat. I had previously used the excellent Blue Cross Blue Shield plan from…

Donald Trump’s debate ramble was like an Abbott and Costello routine
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Donald Trump’s debate ramble was like an Abbott and Costello routine

I try to be balanced. But I admit that I am biased in favor of candidates who are coherent. By the end of last night’s debate, there was only one of those left on the stage. Donald Trump sounded like a conspiracy nut on speed. Because I analyze writing, I won’t talk about who “looked presidential.”…

Wells Fargo’s promise of “openness” is the height of hypocrisy
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Wells Fargo’s promise of “openness” is the height of hypocrisy

Wells Fargo employees opened 2 million fake bank and credit card accounts to pad their paychecks with bonuses, according to regulators. The bank will pay a $185 million settlement and has fired 5,300 people. “When we make mistakes, we are open about it,” the CEO said. Are they? Actually, it’s the opposite. By any measure, this is…

In this Samsung Galaxy Note7 statement, can you spot what’s missing?
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In this Samsung Galaxy Note7 statement, can you spot what’s missing?

Samsung’s new flagship phone, the Galaxy Note7, has a problem. Some of them are exploding. Samsung’s recall statement is very clear, except that something’s missing. Here’s the full statement about this unprecedented recall: [Statement] Samsung Will Replace Current Note7 with New One on September 02, 2016 Samsung is committed to producing the highest quality products and…