Yahoo’s been on a downhill slide for years. Now they’ve sold the company to Verizon/AOL for $4.8 billion, a fraction of what it was once worth. But this is good news – just ask Yahoo CEO Marissa Mayer. Her email to employees reads like cotton candy — sweet, airy, and puffed up. Unlike the employee email I…
Donald Trump’s speech at the Republican National Convention was only 8% specific policy promises. On the other hand, by my word-for-word calculation, 20% of it was criticism of Trump’s opponents, 21% was fearmongering, and the rest was mostly vague generalities and cheerleading. Based on this speech, you really can’t identify what you’ll be getting if…
While others write bullshit-filled press-releases, Elon Musk tells you exactly what he’s planning, in plain language. Here’s what you can learn from Musk: write directly to the reader, be clear, be organized, and be engaging. Elon Musk’s Master Plan, Part Deux Yesterday, Elon Musk posted “Master Plan, Part Deux” on the Tesla site. It begins like this:…
Parts of Melania Trump’s speech at the Republican National Convention are strikingly similar to Michelle Obama’s speech from eight years ago. How does this happen? Plagiarism at this level is typically the result of sloppiness, not outright theft. If you don’t want this to happen to you, then you need to change how you work. What…
The New Yorker just published a fascinating article, “Donald Trump’s Ghostwriter Tells All,” revealing what really happened when Tony Schwartz ghostwrote The Art of the Deal for Donald Trump. Schwartz says, “I feel a deep sense of remorse that I contributed to presenting Trump in a way that brought him wider attention and made him more appealing than he is.”…
Yesterday I told you that our leaders’ responses to events of Baton Rouge; Falcon Heights, Minnesota; and Dallas would tell us a lot about them and the years to come. Today, I rate those responses. President Obama and Hillary Clinton rate well; the other candidates rate poorly. I didn’t have high hopes; this is an…
Two Baton Rouge, Louisiana police officers tackled Alton Sterling, a black man, and shot him while pinning him down, all of which was caught on a graphic video. The U.S. Department of Justice is investigating. The candidates’ responses are revealing — Gary Johnson and Bernie Sanders made short, substantive statements, while Hillary Clinton’s longer release is 87% platitudes. Because candidates want…
Yesterday, FBI Director James Comey issued his final statement about former Secretary of State Hillary Clinton’s personal email server. While he characterized her behavior around classified information as “extremely careless,” he will not recommend prosecution. Democrats and Republicans are spinning his decisions relentlessly today. The overwhelming impression I get from Comey’s statement is of a diligent…
Earlier this month, owners of late-model Lexus vehicles found their navigation systems flailing. Lexus eventually apologized, but its statement is a classic example of how to use the passive voice to evade blame — or even a clear explanation. According to Forbes, an unknown number of 2014-2016 Lexus vehicles experienced the glitch, which caused the center…