Post-John Boehner, New York Times unleashes metaphorical tsunami
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Post-John Boehner, New York Times unleashes metaphorical tsunami

How many metaphors can The New York Times pack into one article about the resignation of House Speaker John Boehner? Enough metaphors to choke a . . . c’mon, help me here. To choke a something-or-other. Can you spare a metaphor? Metaphors are a great way to frame a story; knowledgeable people will often supply one in a…

How to judge people

How to judge people

Am I a failure? Let’s look at the evidence. I went to a state university and left after three years. I dropped out of graduate school. My first marriage lasted less than five years and ended in divorce. I was left with nothing. My first job was writing software manuals. I’ve never joined a company…

Volkswagen’s diesel fraud euphemism: It’s an “irregularity.”
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Volkswagen’s diesel fraud euphemism: It’s an “irregularity.”

Volkswagen CEO Martin Winterkorn is gone. But on his way out the door, he described the company’s massive, deliberate fraud on his customers and the environment as an “irregularity.” That’s bullshit. Here’s what happened: Volkswagen jiggered the software in 11 million of its diesel cars to conceal how much they polluted. “Clean Diesel” is a pillar of Volkswagen’s marketing….

Turing CEO Martin Shkreli reveals how passive voice is the last refuge of a scoundrel
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Turing CEO Martin Shkreli reveals how passive voice is the last refuge of a scoundrel

Martin Shkreli, the CEO of Turing Pharmaceuticals, announced a huge increase in the cost of his drug for a life-threatening disease. Then he backtracked. By analyzing his passive statements, you see exactly how a scoundrel evades responsibility. After acquiring the drug Daraprim, used to treat the sometimes deadly parasitic infection toxoplasmosis, Turing Pharmaceuticals hiked the price from $13.50 to…

Review: Why you should read Shel Israel’s “Lethal Generosity”

Review: Why you should read Shel Israel’s “Lethal Generosity”

Shel Israel wrote a followup to his book with Robert Scoble, The Age of Context. Lethal Generosity: Contextual Technology & The Competitive Edge explains what companies need to do now that everything in the world is getting smarter. You really should read it. Shel and I have been on parallel paths for about eight years. He…

In the #IStandWithAhmed story, conflicting principles confound the principal
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In the #IStandWithAhmed story, conflicting principles confound the principal

There’s a lot more going on in Irving, Texas than a clever boy with a home-made clock and brown skin. Look close, and the story of #IStandWithAhmed — and the letter the principal sent to parents — reveals how America is cracking apart. [tweetthis]America is built on contradictions. They’re at the heart of #IStandWithAhmed.[/tweetthis] Here are a couple:…

United Airlines’ missed opportunity to move beyond platitudes

United Airlines’ missed opportunity to move beyond platitudes

There’s been a little trouble over at United Airlines. But new CEO Oscar Munoz’s platitudinous email to frequent flyers makes it sound like everything’s great. He missed the opportunity to transform the airline and tell the truth about it. United is the worst major U.S. airline, which, given the pathetic state of US air travel, is…