Steve Perlman, WebTV, and the long-term value of integrity

Steve Perlman, WebTV, and the long-term value of integrity

Don’t back down from the truth. Even if you disagree with people, your integrity will win them over in the long run. So, it’s 1996 and my bosses at Forrester have insisted that I write a report about non-PC Internet devices. I’m so dubious about the idea that the original title of the report is “The…

Brinksmanship with News Corp. President Peter Chernin

Brinksmanship with News Corp. President Peter Chernin

A Forrester Forum, like any big event, is quite a production. As part of it, you interact with powerful people in industry, people like Peter Chernin, and that doesn’t always go exactly as planned. I’ll take you behind the scenes at one of these events that included an unexpected moment of terror. It’s September 2004,…

Spreadsheet wars, camaraderie, and the pink slime incident

Spreadsheet wars, camaraderie, and the pink slime incident

It’s not about what you’re building. It’s about who you’re building it with, and how it feels. It’s the hot summer of 1985 in Cambridge, Massachusetts. I’ve left Software Arts, the company that created VisiCalc, the first spreadsheet. After Software Arts lost focus, a new competitor called Lotus 1-2-3 came along and crushed it. I’m still…

Do we choose our future, or does it choose us?
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Do we choose our future, or does it choose us?

Do you choose your path? Or are you making choices with consequences you can’t imagine? I was thinking about the choices that got me hired at Forrester, a 20-year job that determined my career and my future as an author. I’d like to tell you it was a deliberate and intelligent choice, but it’s way stranger than…

Revenge, integrity, and my tiny role in the downfall of Henry Yuen
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Revenge, integrity, and my tiny role in the downfall of Henry Yuen

In the year 2000, when I was the top technology analyst in the television industry, I began to see the outlines of the transformation of television. TiVo had delivered a big shock to the television schedule. Video on-demand was another tremor. I could see the whole edifice shaking. I wrote a piece called “The End Of TV (As We…