Fifty shades of ignorant: why you cannot control social media
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Fifty shades of ignorant: why you cannot control social media

If you haven’t yet figured out that you cannot control social media, where have you been sleeping for the last ten years? Hey, Fifty Shades publicists, I’m talking to you. Here’s the simple syllogism: Social media is vibrant because anyone can say anything. Haters feed on each other. Therefore, when you create a social media event, it…

Why is Twitter’s CEO leaving? Because “Everything is Awesome”
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Why is Twitter’s CEO leaving? Because “Everything is Awesome”

Twitter’s got problems. Its active users grew only 18% year-over-year. Profits are a mirage in the distance. While Twitter’s users are reading tweets, they’re not clicking on them very much. And the CEO just announced he’s leaving. But if you read what they publish, you’d say “Everything is awesome!” Here are some excerpts from the…

Effective titles and summaries: You had me at ‘Hello.’
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Effective titles and summaries: You had me at ‘Hello.’

Every email, document, or post you write now competes with hundreds of other items for your reader’s attention. Two strategies will get them to read it: fascinate and summarize. In this post I explain how to balance these two concepts to create titles, subject lines, openers, and tweets that win over readers quickly. (A complete guide organized by…