A question for thought leaders: “Yes, but how do you know?”

A question for thought leaders: “Yes, but how do you know?”

The number of self-described experts has multiplied along with the slots for them to express their views on blogs, podcasts, Forbes, Huffington Post, LinkedIn, and Medium. It’s great that we now get to hear from a wide variety of thinkers. But the first question you should ask of any of them is, “How do you…

Analytical thinking: Unexpected consequences of a single election
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Analytical thinking: Unexpected consequences of a single election

A Democrat narrowly won a special election for an open congressional seat in western Pennsylvania. It’s only one election. But as an exercise in analytical thinking, let’s figure out what it could mean. First, the facts. Tim Murphy, the Republican in the 18th congressional district, resigned after his mistress said he’d told her to get…

Economist Peter Navarro promises Trump he will eliminate bad news and unpleasant facts
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Economist Peter Navarro promises Trump he will eliminate bad news and unpleasant facts

After Gary Cohn’s departure as Donald Trump’s chief economic advisor, UC Irvine economist Peter Navarro, who has declared Donald Trump’s intuition infallible, is a leading candidate to replace him. There is a challenge for analysts and managers in every organization. On the one hand, they should be dedicated to hard evidence and truth, so that…

13 tips for thriving as an author within a company
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13 tips for thriving as an author within a company

When you write a book about ideas, it reflects well on both you and your company. Or at least it ought to. As with all corporate politics, the devil is in the details. I learned much of what you’re about to read while coauthoring three books and editing two others at Forrester Research. Since leaving,…

Analysts, the Dunning-Kruger Effect, and the Gartner Hype Cycle

Analysts, the Dunning-Kruger Effect, and the Gartner Hype Cycle

A little knowledge is dangerously misleading. That’s the message of the Dunning-Kruger effect, in which ignorant people think they’re smart. It’s the message of the Gartner Hype Cycle, in which people get overenthusiastic about new technologies. And it’s the reason that analysts, over and over again, get overenthusiastic about whatever’s new. In 1999, the psychologists…

Coming to a better conclusion: how to end an essay, blog post, or paper
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Coming to a better conclusion: how to end an essay, blog post, or paper

“What should I write at the conclusion of my paper?” a student recently asked me. Endings are hard. The best ones don’t let up; they build on what you’ve already written. Beginnings are more important than endings; you need to capture the reader’s attention with your title and first few words. But as hard as…

Comparing real influence and fake followers

Comparing real influence and fake followers

The New York Times published an expose of how “influencers” pay to boost their follower counts on Twitter, using services like Devumi. Real influence comes from ideas that spread and generate change in how people think. You can’t measure that from follower counts. The Times article “The Follower Factory” is worth a read. According to…

Hotel-blogger dustup: Elle Darby vs. The White Moose Café is a battle of rude losers

Hotel-blogger dustup: Elle Darby vs. The White Moose Café is a battle of rude losers

YouTube and Instagram “influencer” Elle Darby asked The White Moose Café in Dublin for some free lodging. The owners of the White Moose responded by ridiculing Darby and banning bloggers. They’re both losers. Learn by observing what they did, and then doing the opposite. Let’s start with Darby. With 90,000 followers on YouTube, she makes…