As an analyst, I told stories about complex technology, but I learned to tell them simply. When you’re trying to get your point across, that’s essential. One night in 1999 I was giving my three-year-old a bath. My kid was bright, good with language, and, like Dad, a bit of a smartass. And like many three-year-olds…
What’s your skill? Good with people, good with words? Good for you. But what could you do with a second skill? Great coders are in demand — but there are a lot of them. Writers graduate from college and swarm like ants across the job market. You need one great skill. But one is no longer enough. First off, demand…
Trends are hot. Jump on one soon and you may gain an advantage. But some of the “trends” you read about or hear about at industry conferences are hogwash. I’ll explain how to tell the difference and what to do about it. Millennials aren’t having children! Police are predicting crimes before they happen! There’s a reason you…
How many metaphors can The New York Times pack into one article about the resignation of House Speaker John Boehner? Enough metaphors to choke a . . . c’mon, help me here. To choke a something-or-other. Can you spare a metaphor? Metaphors are a great way to frame a story; knowledgeable people will often supply one in a…
You asked for feedback. You got their edits. Now what? Should you do what they say? When it comes to edits (and, for that matter, advice on anything), the key principles is this: [tweetthis]Editors exist to reveal what you cannot see, not to tell you what to do.[/tweetthis] This is a crucial distinction. If…
Having trouble thinking straight? Try thinking for more than 45 seconds at a time. That’s a lesson from of one of my favorite stories of all time, Kurt Vonnegut, Jr.’s “Harrison Bergeron.” Vonnegut describes a dystopic future in which “everybody was finally equal.” If you happened to have some unusual quality, such as beauty or a…
When you’re listening to a good speech, your mind is engaged. The speech ends and the audience claps. Now raise your hand and ask the first question. I first learned this on December 7, 1995. The buzz around Web browsers had become deafening. My Forrester colleagues felt the browser was a threat to Windows and the desktop (and…
Business writers are boring. It’s tedious to read their email, Web sites, and white papers. Standing out from this grey background just takes a little color, and it will boost, not harm, your professional reputation. Boring text is not only dull to read, it’s dreary to write. Your readers are seeking information, but you’ve still got a responsibility…
Use fewer words. If there is one thing you learn from me, learn that. I’ll show you how. If you’re in business, people read what you write on a screen. Their inbox is filled with crap. You’ve got to get them hooked quickly, deliver your message, and then let them get on with their day….