20 insights from an analyst writing marketing copy
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20 insights from an analyst writing marketing copy

I am writing a lot of marketing copy lately. I’ve noticed some things you might find helpful. Here’s what I’m currently writing and editing: Marketing description for a book on management. Marketing description for a book on the future of transportation. Articles about corporate AI strategy for an author. Blog posts announcing an AI-focused startup….

Meaty wisdom

Meaty wisdom

A new analytical voice has appeared on Twitter. Here’s a little of what they shared yesterday: just gonna come out and say it: vulnerable people are always the most susceptible to propaganda, misinformation, and conspiracy, especially in times of cultural anxiety, and if there is a way to help them out of these traps, targeted…

If you can’t sell right now, you may as well be generous

If you can’t sell right now, you may as well be generous

Coronavirus has frozen your business in place. Nobody’s buying. Nobody’s even able to buy. What should you do? Be generous. Give stuff away to your customers. It’s simple. The only real asset you still have is customer relationships. You also have workers — unless you’ve let them go — and those workers are used to…

Stop chasing your tail. Think a few weeks ahead. Your crisis messaging demands it.

Stop chasing your tail. Think a few weeks ahead. Your crisis messaging demands it.

It’s hard to think long-term right now, with everything changing rapidly. But you don’t have to react — and communicate — as if your time horizon is measured in hours. Think a few weeks ahead, and your messaging will look a lot smarter. I thought of this because of the string of messages I got…

The (only) three corporate messages that make sense right now

The (only) three corporate messages that make sense right now

My inbox is full of irrelevant messaging. There are the messages from everyone from my eye doctor to the bike shop about COVID-19. And then there are marketing pitches that were clearly created months ago and are totally irrelevant now. There’s only one thing on people’s minds: surviving the pandemic. If that’s all people are…

“American Dirt” publisher steps in it, and admits mistakes
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“American Dirt” publisher steps in it, and admits mistakes

American Dirt is an Oprah-recommended novel about Mexicans fleeing violence to find asylum in America. It’s also hugely controversial. The publisher and author are dealing with the blowback. It’s instructive to see how they’ve written about that experience. The unexpected challenge here is coming from Latino communities, some of whom feel that the author Jeanine…