Should brands like Amazon attack their enemies on social media?
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Should brands like Amazon attack their enemies on social media?

It’s a truism in social media circles: brands should be more human. Of course, humans have a full range of emotions — they can be angry, not just nice or funny. Do we really want angry brands? Brands like Amazon that attack people on social media are going to find out they’re making a mistake….

Voltswagen? How the April fools at VW failed at pranking.

Voltswagen? How the April fools at VW failed at pranking.

Volkswagen posted, then withdrew, a press release about renaming the company as “Voltswagen” to reflect a commitment to electric cars. Apparently it was an April Fools joke — and very poorly executed at that. Here’s the timeline of how it went down: Monday, 29 March: Press release about the rebranding “accidentally” posted on VW Website,…

Why the puck are you using that hackneyed quotation?
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Why the puck are you using that hackneyed quotation?

“I skate to where the puck is going to be, not where it has been.” Wayne Gretzky “Do you really think we haven’t heard this a thousand times? Uggh.” Weary readers For the second time in the last year, I was editing a business book that cited this overused, stale, moth-eaten, clichéd Gretzky quote. In…

“You really should charge for this,” said the tech bro
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“You really should charge for this,” said the tech bro

So, I’m lined up to do a consultation with this guy from Silicon Valley. He’s very well connected there, so he tells me. This is a pretty typical session for me — a 30-minute discussion of needs and publishing alternatives with an aspiring author. I typically do three of these a week. And they’re free…

Fast freelance

Fast freelance

It’s already been a busy year already for me. To make a point about where freelance people like me spend their energy, here’s a look at my current project list, sorted by status of work: I’ve never had this many projects in process at the same time. I’m just one guy, so it makes me…