The lesson of author Bethany Mandel: don’t go on camera unless you’re prepared — and don’t make excuses afterwards
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The lesson of author Bethany Mandel: don’t go on camera unless you’re prepared — and don’t make excuses afterwards

If you’re going to wade into controversial public discourse, you’d better be prepared for the controversy. Otherwise, you could end up like Bethany Mandel, the author who humiliated herself on video, then made things worse by writing a vacuous essay about how bad it felt. Bethany Mandel is the coauthor of Stolen Youth: How Radicals…

What if paid subscriptions didn’t automatically renew?
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What if paid subscriptions didn’t automatically renew?

As a consumer, you probably subscribe to a lot of ongoing (monthly or yearly) services. If regulations required you to proactively renew them, we’d wash a lot of stupid, poor corporate behavior out of the system. Should this be the law? Let’s explore what it might mean. What do you subscribe to? What do you…

The dishonesty of The Dawn Project’s anti-Tesla Super Bowl ad
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The dishonesty of The Dawn Project’s anti-Tesla Super Bowl ad

An advocacy group called “The Dawn Project” aired an ad challenging the safety of Tesla’s Full Self Driving feature during the Super Bowl. The ad is a good example of dishonest fearmongering. Before I analyze the ad, let me clarify two things. First, this ad appeared, not nationally, but in local markets like Washington, DC…

Mark Zuckerberg and Dr. Oz just showed that if your advisors are yes men, you’re bound to look stupid
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Mark Zuckerberg and Dr. Oz just showed that if your advisors are yes men, you’re bound to look stupid

It’s painful to have people tell you you’re wrong. If you’re powerful, you can make sure everyone around you would never do that. That’s a good way to end up looking like a complete fool. Meta CEO Mark Zuckerberg and Senate candidate Dr. Mehmet Oz both just showed us what a foolish decision looks like,…

Harassment marketing

Harassment marketing

Seth Godin wrote the book on permission marketing — the privilege (not the right) of delivering anticipated, personal and relevant messages to people who actually want to get them. You know, like a mailing list. Marketers have turned this on its head with a new kind of marketing: harassment marketing. Those are marketing messages that…