Why I lie about my schedule
I’m finishing a project and recruiting new clients right now. That means meetings. Meetings to discuss their book projects, and meetings to develop their ideas or critique what they’ve written.
But when they ask what times I’m free, I lie about how busy I am.
Here’s why.
I’m busier than I appear
After nine-plus years as a freelancer, I’ve created the ideal situation for myself.
I spend most of time writing, editing, and researching. Those are all high-value and lucrative activities that I enjoy. None of them are fixed to a particular time on my schedule.
I spend very little of my time in meetings. I don’t travel much, either. In a typical week I might have six appointments total.
If you work for a company, you may be jealous of me for that, and you should be. If you are a hustle-happy freelancer scrapping to make a living, ditto. It was hard work to get myself into a position where I’m earning a living mostly doing what makes me happy, and I intend to keep it that way.
The only problem occurs when a client or prospect emails to say, “What times are you free next week?”
You would think that if I tell the truth — “Just about any time that works for you is fine” — I’d be perceived as flexible. Nope. People just think I’m not very busy, which translates in their minds to “not very successful.”
I could be a little more subtle — “I’m working on long-term projects but my time is flexible” — but people think that’s just being evasive. They still hear, “Not very busy.”
I don’t use one of those scheduling tools like Calendly. If I leave all the available times open, I still look not very busy. If I block off a bunch of times, what’s left may not match what the client wants. And anyway, I think tools like this communicate the message, “My time is so important and scheduled so carefully that I’ll ask you to use an automated tool to find one of my rare openings.” When in fact, all you have to do is ask and I can probably accommodate you.
So I make a different choice. I lie — or at least imply that I’m busier than I am. I will usually respond with something like “I’m free Thursday at 1pm and 3pm ET or Friday between 10 and 2 ET. If those don’t work, suggest some different times.”
My suggestions are the times that would be least likely to break up the time I spend concentrating on work, but they’re not the only times I have free. And if the client, whose schedule is busier than mine, can’t match up to that, their suggested times are unlikely to conflict with the few appointments I do have.
So, everybody’s happy. I’m perceived as flexible and accommodating but still somewhat busy. But why is this subterfuge necessary?
Too many meetings
We live in a world where important people have busy schedules. If you’re not meeting with people all day long, you must not be somebody worthy of respect.
What baloney. It’s a shame.
Creative people need time to concentrate. I’m creative. I just happen to create things that business people are willing to pay for. If they’re able to pay and need that level of help, their schedules are probably pretty tight. My flexibility is an ideal match for working with busy people with tight schedules.
I like working like that. I like to be there for people in a way that they’re most likely to find useful.
I just wish I didn’t have to appear busy to appear valuable.
The next time somebody tells you they can meet you any time you want, ask yourself, how would it feel to have time that free and still earn a good living?
Would it make you happier?
It’s worth working towards. But you’ll have to get rid of the preconceptions you have about what makes someone important and their work worthwhile.
Until you can do that, I’ll have to keep lying about my schedule.
I’d like to say more, but then you might think I’m not that busy, and we can’t have that.
The core issue is the perception that if we’re not in a meeting we’re not doing valuable work. That is simply not true, especially for those of us who think for a living. I used to put fake meetings on my calendar as an analyst because, if I tried to block time for writing, people showed zero respect and scheduled over it. When people ask how business is going I tell them “I’m as busy as I want to be.”
There’s a big difference between not disclosing unnecessary information and lying. The other person doesn’t need, nor are they entitled to know the minutiae of your schedule. They only need to know when you’re available to meet with them. It’s hardly lying to fail to disclose the details of your calendar. In fact, offering minimal choices simplifies the scheduling process for you and the other person by not offering too many choices. Lying is the act of intentionally misleading the other person, something you would never do. (Perhaps I’m being too literal, but “lying” is a strong word with potential for terrible consequences.)
As to the use of Calendly and similar tools, I offer a choice, based on the other person’s preferences. I include verbiage similar to this in my emails: “Here are a couple of dates/times when we could meet or, if you prefer, you’re welcome to use my online calendar at …”
That’s how I schedule with clients, too – I give them some general open times, like “most Mondays after 10 am” and ask them to send me a couple of dates and times that work for them, based on my offering.
Oh, I was hoping you’d use the Mankoff cartoon!
I think I’m in the same camp, Josh. I have not subscribed to an online scheduler because most of my work days have an erratic schedule, and like you (and probably everyone else), I need time between meetings to process what went on and apply it appropriately.
Last Friday was a classic example of overload. It started with clearing out emails that had accumulated on Thursday because I was in Maine all day doing research. Then I had a revision to complete for one client before a 9:30 Zoom meeting with another client. That was followed by a 3-hour online workshop from 10am-1pm, after which I ran off to provide transportation at 1:30 to an elderly lady with a regular Friday appointment. Then, being out, I did errands and shopping, concluding the day by arriving back home to prepare supper for my husband and me. Pant pant pant! Now and then, everything has to happen on the same day. But that kind of day is unusual. I plan for days like that to happen only occasionally.