When I first moved to Boston as a graduate student, I joined the local science fiction fan group. After each meeting, we would all go to a Chinese restaurant and order a bunch of dishes, family style. And there was one rule: you had to eat with chopsticks. Which was a skill I’d never learned….
Things break on the internet. The question is: is there anyone left to fix them? And how much of the resulting friction causes people to leave you for a competitor? Friction, like entropy, is ever-increasing Code is forever. It should keep working. But it requires maintenance. Why? Because it does not exist in a vacuum….
When I help authors, I often start with a brainstorm to identify a great title and subtitle. But perversely, my brain recently coughed up some titles unconnected to actual book projects. Since there are no books yet, I offer them to you. Steal my title and write the book. All I ask is that you…
When I pitch myself for a freelance writing or editing job, I almost always win. Why? Because I am selective about the gigs I pursue, have sterling qualifications, and typically come recommended by someone the potential client trusts. But I just lost out on a job — a big one that I really wanted. I…
As I look back on a long and fairly successful career, it’s become clear to me that the disasters, screwups, flops, and efforts that fell decisively short of the goal are the ones that I learned the most from. I started smart, but the flops were where I learned what mattered. On Thanksgiving, I’d like…
I’ve said that true analysts find bigger truths when they’re wrong. Smart people predicted Donald Trump would never win the Republican nomination. It’s pretty revealing what they learned from their mistakes. Let’s look in particular at the mea culpa pieces by Nate Cohn of the New York Times’ feature “The Upshot” and Nate Silver of fivethirtyeight.com. First, admit your mistake True analysts…