How do people find answers to questions? For decades, the standard paradigm for decision-making revolved around web sites, links, search (and SEO), content marketing, and social sharing. Whether the question was “How can prepare for a job interview” or “What’s the right organizational strategy for a transnational company?” the answer started with a web search….
I tested positive for COVID-19 yesterday. So far, I’m fine. Here are some thoughts on that experience for you. How I got the virus I don’t know how I got the virus. My family and I are all fully vaccinated, having completed our vaccine doses months ago. My family has limited our outside contacts. Over…
There’s a misconception that the purpose of experts is to tell you what to do. That’s not right. What they do is help you think. Imagine that you are a person making a momentous decision. You could be the CEO of a large company pondering an acquisition, a consumer deciding whether or not to buy…
I’ve advised CEOs. I’ve stood by the bedside of loved ones and helped make health care decisions. In a lot of ways, it feels like the same thing. In both situations: The decisions are important and have long-lasting consequences. People must often make decisions when they are tired. Competing experts offer conflicting advice. It’s hard…