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call center

Call center sinners should burn in hellfire
Corporate | Marketing

Call center sinners should burn in hellfire

ByJosh Bernoff December 9, 2021May 3, 2023

I’m on hold right now waiting for a customer service rep — to investigate a serious problem that I neither caused nor asked for. I’d give up, except that resolving this is crucial to my future. And it’s hell. If the experience of calling your call center is a hellscape, your customer experience is terrible….

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