Avaya should learn the buzzword lesson of its own parody video
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Avaya should learn the buzzword lesson of its own parody video

Avaya put out an amusing video (embedded below) that pokes fun at all the buzzwords we use around the office (“disruptor,” “hit the ground running,” “seamless”). It’s embarrassing, since we all use these buzzwords. Including, unfortunately, Avaya. Here’s an excerpt of what it says on Avaya’s “Company Overview” page (I’ve highlighted the buzzwords and meaningless claims…

On Donald Trump and when a politician shouldn’t tell the truth

It’s refreshing when a politician tells the truth. But what does that mean? And is it always a good idea? Donald Trump’s latest statements have me wondering. He said all these things recently: The Islamic State built a hotel in Syria. The Mexican government forces “bad people” into the United States. The Gross Domestic Product of…

5 bullshit things about book publishing and the reasons behind them

5 bullshit things about book publishing and the reasons behind them

Today I launch #5BullshitThings, an industry-by-industry analysis of the whacked-out way the world works now. I’ll start with book publishing. When rapid change hits stodgy industries you get disruption. Disruption generates cognitive confusion and threatens power dynamics. That, in turn, generates hypocrisy, and incomprehensible behavior. In other words, bullshit. Let’s look at five bullshit things about…

Nominations now open for the 2015 Bullshitty Awards
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Nominations now open for the 2015 Bullshitty Awards

There is so much bullshit out there. Which of it is the most awful? What bullshit is doing the most harm? It’s time to find out. Today, I begin accepting nominations for the 2015 Bullshitty awards. I will continue to accept nominations from now through August 15. I will announce winners in September. Since I expect you’re all…

Trying to rally the troops? Jargon is not the answer.
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Trying to rally the troops? Jargon is not the answer.

If you were a mad scientist working on a formula for overblown, passive, jargon-ridden prose, you’d combine three powerful bullshitogenic ingredients: government, health care, and information technology. Today we’ll hear from someone who did just that, and revealed how a long immersion in bad writing can overwhelm even the most diligent workers. If you’re stuck in a world like this, I’ll…

The bizarre poetry of Infosys’ influencer email

The bizarre poetry of Infosys’ influencer email

Infosys is the second-largest systems integrator in India, the epicenter of outsourcing. One of their analyst relations people recently sent a friend of mine an entertainingly baroque email. Systems integrators are huge companies that have trouble articulating their differentiation. They have various technical strengths and will build what you ask them to build. Differentiating is…

The batshit candor of Donald Trump
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The batshit candor of Donald Trump

Yesterday, Donald Trump announced he’s a candidate. He is a politician like no other. We ask for honesty from candidates. We rarely get it. We are getting it from Trump. Other politicians occasionally let something slip that reveals how they really think. There are no slips with Trump, just a relentless flood of unfiltered candor. Fivethirtyeight’s Harry…

Christopher L. Gasper’s passive voice approach to fixing the Red Sox

Christopher L. Gasper’s passive voice approach to fixing the Red Sox

“Something must be done.” It’s the passive-voice cry of the handwringing editorial or the concerned memo. And it’s vacuous and worthless, since it doesn’t say who must do what. I’ll illustrate with Christopher L. Gasper’s article in today’s Boston Globe: “It’s time for the Red Sox to call for a changeup.” The story so far: despite a high payroll, the Boston…