The New York Times’ remarkable corporate self-criticism
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The New York Times’ remarkable corporate self-criticism

While The New York Times may be the most successful news organization on the planet, it faces the existential threat of digital disruption. This, as Clayton Christensen would say, is a recipe for disaster. But maybe not. The Times’ 2020 Group has published a manifesto for change. The cogent self-criticism in this document is amazing. Learn from it. The Times’…

The Edelman Trust Barometer shows how we’ve driven into a ditch
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The Edelman Trust Barometer shows how we’ve driven into a ditch

We are living in a portentous moment, characterized by distrust in our leaders and institutions. But what’s the context — is it measurably worse now, and what does it mean? The global communications firm Edelman has released its 2017 edition of the Edelman Trust Barometer, a global survey on exactly these topics. Edelman clearly and evocatively…

Vote for the biggest bullshitters of 2016: Bullshitty Awards ballot

Vote for the biggest bullshitters of 2016: Bullshitty Awards ballot

I’ve reviewed and analyzed all the most outrageous bullshit from last year. Now you get to choose who gets the ultimate recognition in the form of the 2016 Bullshitty Awards. Which corporate statements were the most craven: Samsung, Wells Fargo, or Yahoo? Who hid the most outrageous thing in a public statement: United Airlines, Mylan, or…

Ethics director Shaub’s statement is clear and troubling, could be better organized

Ethics director Shaub’s statement is clear and troubling, could be better organized

Walter M. Shaub, Jr., Director, U.S. Office of Government Ethics, gave a talk at the Brookings Institution on Wednesday. His statement is full of clearly, direct, and troubling statements about the failures of Donald Trump’s plan to avoid conflicts of interest as president. But this talk is also rambling and discursive, which makes it less effective….

Where should I practice writing? (Ask Dr. Wobs)

Where should I practice writing? (Ask Dr. Wobs)

Dear Dr. Wobs: I just finished Writing Without Bullshit and I’m looking for some material to help me get started in putting these new techniques to practice. I’m graduating college this spring, so I don’t have much required writing at the moment and I’d like to start developing strong writing habits before I enter the…

Hide your delight at BuzzFeed’s unsubstantiated anti-Trump accusations
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Hide your delight at BuzzFeed’s unsubstantiated anti-Trump accusations

You can believe everything positive about the candidate you favor and everything negative about the one you abhor. Or you can believe proven truth and be skeptical about innuendo. I’ve chosen; I’m for truth. And that means I’m holding Trump responsible for his actual reprehensible actions, not the reprehensible innuendoes that BuzzFeed published. Let’s review what Trump…

The value of predictions (hint: it’s not accuracy)

The value of predictions (hint: it’s not accuracy)

Thinkers Stowe Boyd and John Battelle published predictions for 2017. They’re going to be wrong about most of them. Their predictions make you think hard, though, and that’s the value of what they’ve created. If you want to make predictions and be right, that’s easy. For example, I predict that Donald Trump will become president this year, and…

Did Russia hack the election? Intelligence report is active and persuasive.
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Did Russia hack the election? Intelligence report is active and persuasive.

When you think of government reports, do you expect clarity or doubletalk and jargon? The report on Russia and its influence in our elections, from the U.S. Director of National Intelligence James R. Clapper, is brief, direct, and unequivocal. It’s a great study in how to use clear language to persuade. This document is a joint production…

The analyst’s essential role: engage your emotions about the future

The analyst’s essential role: engage your emotions about the future

We pay attention to the now. That’s especially true because Facebook spreads it, instantly. But what matters is not the now, it’s the future. The job of the true analyst is make you care as much about that future as the ephemeral distractions of the present. This came into crystal focus for me when I read Austin…