Why NAV.com belongs in the clueless telemarketers hall of fame

Why NAV.com belongs in the clueless telemarketers hall of fame

So I got a call last week from an unfamiliar number. I answer these because sometimes they are leads from my site. But then . . . well, we’ve all developed the instinct — my spidey-sense started tingling immediately. Ring. Josh: [Waits a few seconds, then] Hello. Caller: [Three second pause, click]. Hello. Is this…

Before you buy “The Room,” ask yourself, is your workplace hell?
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Before you buy “The Room,” ask yourself, is your workplace hell?

You can buy your own office phone booth for $3495. Here is a picture. This is “The Room,” which has apparently been written up in The New York Times, Time, and Business Insider. It is soundproof, ventilated with a “discreet fan,” mobile, and made out of recycled plastic bottles. Two people can put it together…

Correlation, causation, and confusion: The Backlinko study of 912 million blog posts
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Correlation, causation, and confusion: The Backlinko study of 912 million blog posts

Brian Dean of Backlinko, an SEO maven whose site includes a technique that “almost guarantees that you get high quality links from every piece of content that you publish,” published a study of 912 million blog posts. He says his results include worthwhile insights. I say they support an alternate explanation: nearly all content marketing…

Selling with integrity: Todd Caponi’s “The Transparency Sale”
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Selling with integrity: Todd Caponi’s “The Transparency Sale”

I just read my favorite sales strategy book of all time: The Transparency Sale: How Unexpected Honesty and Understanding the Buying Brain Can Transform Your Results, by Todd Caponi. When it comes to B2B sales strategy, fashions have been shifting for decades. But whether we’re supposed to form relationships, challenge people, sell solutions, or always…

Is a Tesla on Autopilot safer? Maybe, but Elon Musk’s stats are crooked
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Is a Tesla on Autopilot safer? Maybe, but Elon Musk’s stats are crooked

Elon Musk says Tesla is twice as safe with Autopilot on, but his stats don’t add up. Here’s Musk’s tweet. Here’s the quote from Tesla’s report, as published in Teslarati: “In the 4th quarter, we registered one accident for every 2.91 million miles driven in which drivers had Autopilot engaged. For those driving without Autopilot,…

Lora DiCarlo’s CES sex toy press release made me ecstatic

Lora DiCarlo’s CES sex toy press release made me ecstatic

A sex toy called Osé from the company Lora DiCarlo won an award at the Consumer Electronics Show. Then the show’s organizer, the Consumer Technology Association, took the award away. Lora DiCarlo founder Lora Haddock’s pointed, honest response is one of my favorite press releases of all time. Obligatory content warning: If it bothers you…

Kohler’s fully immersive flagship intelligent toilet experience

Kohler’s fully immersive flagship intelligent toilet experience

CES, the consumer electronics show, is the apotheosis of overblown technology demos and promises. Exuberant press releases abound. Kohler’s bathroom products are now fully digital, connected, and interactive — so it must compete on hype with the likes of Facebook and Samsung. Let’s just say that after reading the company’s latest press release, I’m flush…