Has Roger Goodell made himself clear? It’s “more probable than not.”
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Has Roger Goodell made himself clear? It’s “more probable than not.”

Say what you will about NFL commissioner Roger Goodell, but he finally figured out how to publish something clear on deflategate. Or putting it in the terms that the Wells Report used, it is “more probable than not” that you can actually figure out what Roger Goodell is saying. Look, Goodell is a mess. It took…

Word pollution
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Word pollution

Lack of discipline pollutes your writing. Multiply by the whole world of “content creators” and we’re all consuming brown, dirty prose. I’ve spent time in Beijing and São Paulo. While the people were wonderful, the air was awful. A light brown miasma cast a pall on everything, making our eyes itch and making every incredible cityscape appear…

How to write boldly when you are afraid

How to write boldly when you are afraid

When you’re afraid of how people will react, you distance yourself from what you write. This makes your writing weak, which makes you seem weak. Fearful writers use language to evade blame. They: Bury the lead. Flounder around before getting to the point. Use passive voice. When you say “mistakes were made” you conceal who’s responsible. Use weasel…

Who sounds like a deflategate liar: Robert Kraft or the NFL’s lawyers?
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Who sounds like a deflategate liar: Robert Kraft or the NFL’s lawyers?

Two people are arguing in print. Who do you believe? The one who writes more clearly, not necessarily the one that’s right. Which brings us to deflategate. When the Patriots played the Colts in this year’s AFC championship game, officials found some of the balls to be underinflated. The NFL just finished investigating whether the Patriots intentionally let air…

SAP’s jargon-filled hybris press release: why bother?

SAP’s jargon-filled hybris press release: why bother?

Why are you still doing press releases? And why are they so awful? In 20 years as an analyst, I received 10,000 press releases. I acted on four of them. But PR pros still craft releases and send them to wire services to clutter up everybody’s inboxes. They’re not just poorly read but poorly written, like this delete-provoking…

VMware / Deloitte “native advertising” makes delicious waffles
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VMware / Deloitte “native advertising” makes delicious waffles

If you like sausages, don’t ask how they’re made. But I’m happy to explain how waffles are made, including this piece about CIOs from the Wall Street Journal, titled “CIOs Redefining Role to Fuel Integration, Innovation.” VMware, the technology company,  wants to impress CIOs. CIOs read articles in the Wall Street Journal‘s “CIO Journal” section. But…