Was Randi Zuckerberg right to call out Alaska Airlines on Twitter?
Randi Zuckerberg says she was harassed by another passenger on Alaska Airlines, and the flight crew enabled him. She tweeted about it to get the airline’s attention. Is it fair to use your social media following to get satisfaction from a company behaving poorly? Was Randi Zuckerberg’s letter fair? Randi Zuckerberg is an author, Facebook’s…