Why did Lexus nav systems crash? Passive voice hides the answer.
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Why did Lexus nav systems crash? Passive voice hides the answer.

Earlier this month,  owners of late-model Lexus vehicles found their navigation systems flailing. Lexus eventually apologized, but its statement is a classic example of how to use the passive voice to evade blame — or even a clear explanation. According to Forbes, an unknown number of 2014-2016 Lexus vehicles experienced the glitch, which caused the center…