Social media is full of experts. They all have opinions. But should you hire them for their expertise, and should you trust them to help you make decisions? The 2×2 shown here is a good way to think about them and their strengths and weaknesses. In the descriptions below, I refer to their “space”: the…
I’m getting pretty sick of people who try things once and then become experts, ready to tell you how to do what they did. The internet is full of these pretenders. I have a bookshelf full of books of advice for authors, most of which are not worth the 25 minutes it would take to…
If you hire experts to train on areas outside their expertise, you’ll pay too much and get a really poor result. It’s like paying a painter to rewire your house. Experts specialize. It’s what makes us experts. I’ll use myself as a case study here, but the same applies to anyone you hire. Imagine that…
Some people appear to know everything about a topic area. They’re respected, but they rarely get to be leaders. Other knowledgeable people have enormous influence. What’s the difference? Frameworks. Thinking frameworks. As you learn about a given area, you accumulate knowledge and fit it together in your mind. Eventually, given enough sustained study, you gather…
When it comes to experts, there’s a fine line between confidence and arrogance. I’ve spent plenty of time on both sides of that line. I’ll share my insights about the types of experts and how to get the most out of them. All experts have confidence, but confidence itself is complex. Some people have confidence in…