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email etiquette

How to respond to an email you were copied on by mistake
Corporate

How to respond to an email you were copied on by mistake

ByJosh Bernoff November 16, 2021May 3, 2023

Sometimes people put your name on emails by mistake — and as a result, you see something that wasn’t intended for you. Naturally, the simplest thing to do is delete it. But we’re all curious, so we don’t often do what we “ought” to do. Here’s some more realistic advice on what to do when…

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Ludicrous facepalms to avoid when dealing with authors
Books

Ludicrous facepalms to avoid when dealing with authors

ByJosh Bernoff September 22, 2016May 3, 2023

Here’s what you need to know about authors: they spend a lot of time on their books, care about them, and think that they and their books are special. If you respect what they created, they’ll be happy to talk to you about anything reasonable. If not . . . well, they’re very witty smartasses,…

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