After an Uber data breach, new CEO Dara Khosrowshahi makes a disappointingly incomplete statement
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After an Uber data breach, new CEO Dara Khosrowshahi makes a disappointingly incomplete statement

ByJosh Bernoff

Hackers stole information on 600,000 Uber drivers and 57 million riders in 2016. The company paid $100,000 to the hackers to delete the data, but didn’t inform the affected people until now. New Uber CEO Dara Khosrowshahi’s remorseful apology is far clearer than Uber’s past statements, but never mentions the ransom. These are the facts,…

Can Dara Khosrowshahi fix the problems that ended Uber’s license in London?

Can Dara Khosrowshahi fix the problems that ended Uber’s license in London?

ByJosh Bernoff

New Uber CEO Dara Khosrowshahi must now deal with Transport for London’s decision to yank Uber’s license to operate in the city. He’s straddling two worlds — praising the team but asking for change and self-reflection. You can read his email to the global team either way, and that is the problem. Lets look at the…