Columbia Gas PR fail: Don’t brag about accomplishments while your customers freeze
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Columbia Gas PR fail: Don’t brag about accomplishments while your customers freeze

Columbia Gas workers made a mistake that led to dozens of injuries, one death, and more than 60 house fires and explosions in communities north of Boston. Then the utility shut off service to over 7,000 homes. Now, while many of those homes are still taking cold showers and freezing, it has issued a press…