Fastly runs a CDN — a content delivery network that makes delivery of Web pages faster globally. Due to a bug, major Fastly clients including Amazon, Reddit, Spotify, eBay, and Pinterest were unable to serve pages to customers for about an hour Tuesday. Fastly apologized — and its apology is a clinic in how to…
When writers send me pieces to edit, they all seem to come with an apology. Your apology is meaningless to me. “I’m sorry this is so long.” “I’m sorry this isn’t better organized.” “I’m sorry this seems to wander around a bit.” I have one client who doesn’t apologize, but submits every piece with a…
Donald Trump made piggish comments about women to Billy Bush, the cohost of Access Hollywood, in 2005. NBC released the video yesterday. The video makes clear that, at least in 2005, Trump considered bedding women as sort of a video game, one he plays to win with wealth and power. As Republicans began to distance themselves from…
I wrote yesterday about the Times’ journalistic lapses and passive-voice innuendo in reporting about Hillary Clinton’s email account. Later on Monday, Margaret Sullivan, the New York Times‘ public editor, explained how the paper screwed up in an article called “A Clinton Story Fraught With Inaccuracies.” While her explanation clarifies what happened, it uses passive voice to allow…