Amazon’s AI-generated review summaries are boring and useless
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Amazon’s AI-generated review summaries are boring and useless

Amazon is creating summaries of the reviews on its site. Good summaries surface juicy details, they don’t just generate a homogeneous slurry — which is why Amazon’s summaries suck. (Thanks to Phil Simon for bringing these to my attention.) How to summarize The problem with most people writing summaries is that they summarize. Averaging everything…