Interview with Ann Handley, author of “Everybody Writes”
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Interview with Ann Handley, author of “Everybody Writes”

Everybody Writes by Ann Handley is a spectacularly useful book about writing, organized into 74 bite-sized chunks. Ann and I look at the world through the same eyes, and we are fighting the same fight — to help you express yourself more clearly. Here’s my interview with her: Why a book on writing now? There are so…

Who sounds like a deflategate liar: Robert Kraft or the NFL’s lawyers?
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Who sounds like a deflategate liar: Robert Kraft or the NFL’s lawyers?

Two people are arguing in print. Who do you believe? The one who writes more clearly, not necessarily the one that’s right. Which brings us to deflategate. When the Patriots played the Colts in this year’s AFC championship game, officials found some of the balls to be underinflated. The NFL just finished investigating whether the Patriots intentionally let air…

SAP’s jargon-filled hybris press release: why bother?

SAP’s jargon-filled hybris press release: why bother?

Why are you still doing press releases? And why are they so awful? In 20 years as an analyst, I received 10,000 press releases. I acted on four of them. But PR pros still craft releases and send them to wire services to clutter up everybody’s inboxes. They’re not just poorly read but poorly written, like this delete-provoking…

The recipe that generates Dr Oz’ bullshit
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The recipe that generates Dr Oz’ bullshit

Start with a topic that’s of crucial interest to a lot of people. Add a high degree of uncertainty. Season with media. Stand back and watch the bullshit appear. For example: which direction will stocks go? Everybody cares but nobody knows, so there’s lots of entertaining opinion on both sides. Add CNBC and you’ve got entertainment….

Rewrite passive voice and reveal the truth
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Rewrite passive voice and reveal the truth

Passive voice sentences conceal who is acting and create creepy feelings in the reader. Fixing them reveals the truth and improves the tone of your writing. If you write advice or instructions of any kind, here’s your tutorial. Look at this example I encountered last night at the Red Sox game, where the team wrote the rules for “Friendly” Fenway…