There may come a point in your life when you have an epiphany. You look at yourself and your own behavior and realize you’ve misjudged or mistreated people for decades. I’m talking about generally shitty behavior. But I’m also talking about casual race prejudice, homophobia, fatphobia, sexism, piggish behavior, elitism, and preconceptions about people with…
Virtually everything travel-related stopped working this morning, including all flights on United, American, and Delta Air Lines. A cybersecurity researcher called it “The largest IT outage in history.” The outage also crippled hospitals and emergency services. CrowdStrike, a cybersecurity company’s whose products are used by many large companies, was apparently to blame. It sent out…
Newsletter Week 16: The president’s executive order on AI is incoherent, plus Scholastic ends its book ghetto, attempting to outlaw image theft, three people to follow, three books to read, and my book makes the Inc. Non-Obvious longlist. What’s wrong with Joe Biden’s AI executive order Two weeks ago, I complained that Marc Andreessen’s “Tech-Optimist…
This article was originally published in Ragan’s PR Daily. Will AI tools like ChatGPT write your copy and take your job? Or will they just make you more productive? I recently tapped social media to connect with some of the world’s most effective business writers: authors of successful business books. They shared tips on how…
Should internet infrastructure companies desert sites that spread hate? That’s a very hard question. Let’s look at one recent instance — Cloudflare withdrawing its product from Kiwi Farms — and analyze the statement they make to justify their extraordinary actions. Who is Kiwi Farms? Kiwi Farms is an online community for trolls who harass people…
Yesterday, I told the story of how LeafFilter failed to show up for three appointments — and never called me — when scheduled to perform service at my house in Maine. I described the events from November 1 to December 9, when I’d finally had it with the company and was prepared to tell the…
Sometimes people put your name on emails by mistake — and as a result, you see something that wasn’t intended for you. Naturally, the simplest thing to do is delete it. But we’re all curious, so we don’t often do what we “ought” to do. Here’s some more realistic advice on what to do when…
Western Digital customers who had configured the company’s external hard drives to be remotely accessible are waking up to find all their data erased. WD has downplayed the problem, hiding its response in a support update. Should WD be addressing the problem more visibly, or is this a case of “buyer beware?” According to Krebs…
Dave Maimaron, the head coach of the Duxbury, Massachusetts high school football team, condoned policies that made sport of the Holocaust. Then the town cut ties with him. Duxbury’s letter about the firing is evasive and defensive. What happened in Duxbury Imagine that you a high school football fan at a game between Duxbury and…